Quick & easy
No parking issues, bad lighting, time-consuming lineups or restrictive retail hours.
Free Returns available within the continental U.S. for a limited time within 30 days from reception of order with enclosed pre-paid shipping label.
A hands-on shopping experience in the comfort of your own home? Yes, please! We're changing the way plus size women shop online by making it easier than ever to order and keep what fits. Say goodbye to parking issues, time-consuming lineups and restrictive retail hours.
Take the gamble out of buying plus size clothes online with the Addition Elle Risk-Free Shopping Program!
STEP 1: ORDER
Hesitating between two styles or sizes? Wondering whether that sleeveless shirt is a good match for your skinny denim? Order all the items you want to try on, risk-free!
STEP 2: TRY
Turn your bedroom into a fitting room! Try your new clothes in the comfort of your own home, with the lighting of your choice. Get feedback from your friends and pair your new items with everything you have in your closet.
STEP 3: DECIDE
Once you've picked your faves, return the items you don't want for free (Free returns available for a limited time). Return with the pre-paid shipping label on your parcel and drop off at any FedEx location. Merchandise returned within 30 days will be refunded.
Congrats, you've completed your risk-free shopping experience!
How do I place a Try At Home order?
A Try At Home order is just like any other order. Choose, add to bag and proceed!
Is the Try at Home program always available?
The Try At Home program is available within the continental U.S. for a limited time only.
When will I receive my order?
Once the order is closed, we ship within 8 - 10 business days.
How do I return or exchange unwanted clothes?
- Take one (1) copy of your original invoice and indicate which items you are returning.
- Carefully pack the item(s) to be returned and enclose the updated copy of the Return Form.
- Affix the pre-paid shipping label to your return parcel and drop your parcel off at any FedEx location.
- Mail the package to:
- HTS 9814
- FedEx Trade Networks
- 156 Lawrence Paquette
- Champlain, NY 12919
What can I return?
Purchases from Additionelle.com U.S. can be returned by mailing the purchase back to Addition Elle.
Unfortunately, in-store returns in the U.S. or Canada are not currently possible for orders placed on Additionelle.com U.S. Orders placed on the Additionelle.com U.S. website must be returned by mail only.
The following items are excluded from this refund policy and will not be accepted for refund or exchange:
- Socks, leggings (individual wrapped) and hosiery
- All Shapewear
- Swimwear bottoms and one piece bathing suits
- Jewelry, including pierced earrings and toe rings
- Gift cards and gift receipts
- We do not offer exchanges by mail.
How long does it take to have a refund?
Returns will be refunded using the same payment method as for the original purchase, please allow 6 - 8 weeks for the parcels to arrive in Saint Laurent, Quebec Canada from Champlain, NY, our US depot office.
Returns will be credited to the credit card used in the original transaction.Please allow 1-2 billing cycles for the return to be credited.
When does the 30-day returns period start?
The 30-day period starts when the merchandise is received.