To create an online account, please follow these steps:
- Click the SIGN IN icon at the top of any Additionelle.com page;
- From the CREATE ACCOUNT page, enter the required information and select CREATE ACCOUNT to complete the setup of your account.
Please note that even if you have an existing VIP account in store, you still need to register to create an online account. Creating an online account will generate a new VIP account, but our system will automatically merge it with your existing account as long as you enter the same account information.
If you create an online account using different information than what was provided in the store, please contact Customer Care to have both accounts merged manually to be sure all your membership points are applied to the same account.
If you already have an account and you wish to modify your information, please follow these steps:
- Select the Click the SIGN IN icon from the top of any Additionelle.com page.
- Under RETURNING CUSTOMER, type your email address and password into the corresponding boxes and select LOGIN.
- Select the field(s) that you want to modify and select APPLY to update your account profile.
You can sign up to receive emails in one of two ways:
A. Signing up for Addition Elle emails without creating an Addition Elle account:
- At the bottom of any page on the Additionelle.com website, enter your email address in the field below RECEIVE OUR EMAIL!
- You will then be able to provide additional information to personalize your experience. You may enter the information requested and select SUBMIT or select CANCEL if you prefer not to.
B. Signing up for Addition Elle emails while creating or updating your Addition Elle account:
- Select the SIGN IN icon from the top of any Additionelle.com page.
- If you are updating an existing account, type your email address and password into the corresponding boxes and select LOGIN.
- Under the PERSONAL PROFILE, select YES next to "I would like to receive electronic messages (emails) from Addition Elle…" and click APPLY.
- If you're creating an account, enter all of the required information and select YES next to "I would like to receive electronic messages (emails) from Addition Elle…" You may also enter the additional optional information and select CREATE ACCOUNT.
What are the benefits of signing up for Addition Elle emails?
By signing up to receive emails from Addition Elle, you'll be the first to find out about our events, latest collections and collaborations, promotions, contests and more.
1. Should you no longer wish to receive marketing emails, you can unsubscribe by clicking "Unsubscribe" at the bottom of any of our emails.
2. After clicking "Unsubscribe" you will be brought to a webpage that will ask you to confirm the email address you are unsubscribing. You must enter your email address and click UNSUBSCRIBE to complete this process.
Please note it can take up to 10 business days to stop receiving marketing emails after you unsubscribe.
Should you choose to unsubscribe from our marketing emails, you will still receive order-related emails, such as order confirmations and shipping confirmations. We may also contact you by email regarding any questions related to your order.
If you've forgotten your password, we can reset it and you will be emailed a new one. Please follow these steps to reset your password:
- Select the SIGN IN icon at the top of any Additionelle.com page.
- Under RETURNING CUSTOMER, select "FORGOT PASSWORD?"
- Enter the email address associated with your account and select SEND ME MY PASSWORD.
- You will receive an email with your new password.
- It is recommended that you login with the new password, go to the PERSONAL PROFILE page and change your password immediately to something that will be easy for you to remember.